Operations Manager

About the role

Operations at thump! is the unglamorous but critical work of making a small company run well. Finance hygiene, vendor management, hiring operations, the calendar of in-person team weeks, the systems that keep us from tripping over our own feet as we grow.

You'll partner with the founders and finance/legal advisors. Done well, this role is what allows engineering, design, and community to spend their time on the product instead of on logistics.

What you'll do

• Own day-to-day finance operations: billing, expense management, vendor onboarding, monthly close partnership with our outside finance team.
• Run hiring operations end-to-end — scheduling, candidate experience, offer logistics, onboarding.
• Manage office and team logistics: workspace, travel, quarterly in-person team weeks, equipment.
• Maintain core internal tools: HRIS, payroll, expense tools, knowledge base.
• Partner with legal counsel on contracts, vendor agreements, and policy work.

What we're looking for

• 4+ years of operations, business operations, or chief-of-staff-style experience, ideally at an early-stage startup.
• Comfort owning multiple workstreams without dropping balls.
• Strong written communication and a calm, organized demeanor.
• High judgment on what is worth a process and what isn't.

Bonus, but not required

• Experience supporting a finance close cycle and working with outside accountants.
• Experience running early-stage hiring operations across multiple roles.
• Familiarity with tools like Rippling, Brex, Notion, and Linear.

Benefits and perks

• Meaningful equity in every full-time offer, explained clearly before you sign.
• Comprehensive medical, dental, and vision — premiums covered for you and dependents from day one.
• Four weeks PTO that we expect you to take, plus a company-wide week off in December.
• Real home-office stipend — chair, monitor, the works.
• Quarterly in-person team weeks, usually with a pickup game on the schedule.
• Monthly game stipend toward gear, court fees, and league dues.

Compensation

$130,000 – $165,000 / yr base salary, plus meaningful equity in every full-time offer.

Base salary range for the Los Angeles metro. Final offer depends on level and experience. Includes meaningful equity. California pay range disclosed in compliance with SB 1162.

Equal opportunity and disclosures

thump! is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified candidates and employees with disabilities — please contact contact@thumpapp.com if you need an accommodation during the application or interview process.

For roles open to California-based candidates, the salary range above is provided in compliance with California Labor Code § 432.3 (SB 1162). Final compensation depends on level, location, and experience, and includes equity and benefits as described.